Info/Policies

++ Purchase of any listing will be taken as confirmation that you agree with store policies. ++

💥ABOUT

Hi, this is INI. Welcome to my online shop :) you may know me from wherever you've seen me before. I really like drawing and honestly I just started making things that I would like to have myself. But sometimes minimum order quantities from vendors can be a lot, so I am going to share my joy. I hope you like what I'm making, too.

💥SHIPPING

• Items ship from California, USA.
• Domestic shipping is $5. Bigcartel may stack shipping charges for multiple items. In such a case, I will refund the overages.
• Orders will be processed within 2-3 business days.
• Please allow up to ~2 weeks for items to arrive (USA).
• Not responsible for items that become lost/damaged in transit.

💥INTERNATIONAL

• On Bigcartel, I can only ship within the United States.
• The exception is small flat items like stickers, which require $3 to ship worldwide in an untracked stamped envelope.
• If you would like to receive other goods outside of the USA, please head over to my Etsy Shop.
• Apologies for the inconvenience.

💥REFUNDS & RETURNS

• All purchases are final, though I do accept cancellations before the order has shipped.
• If I sent you the wrong item, please contact me and I will work with you to make things right.
• If an order gets lost in transit, please contact your local post office to open a claim. Once I hand packages over to the postal service, I have no control over them.

💥PRIVACY POLICY

• To fulfill your order, you must provide some information, such as your name and address. Your information will also be used to settle disputes + provide customer support.
• I may collect, use, retain, and share your information if I believe it is necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
• THIRD PARTIES -- Your information is needed for delivery companies to deliver goods.
• DATA RETENTION -- I retain your personal information only for as long as necessary to provide you with my services as described above in my Privacy Policy.

💥CONTACT

• Do you have any questions? Reach out through my Contact Form.
• I'll get back to you as soon as I can :)